The Viking Chats: Inside the PRS: What Agents & Landlords Need to Know
📊 From complaints to compliance — uncover the real data shaping UK lettings this year.
🧠 Packed with insights from Hamilton Fraser’s Tim Frome and real-world letting agency perspective, this episode dives into:
Biggest complaint trends & how to avoid them
The Renters Reform Bill — what’s actually changing
Why great communication is your best legal defence
Tenant expectations, rent pressures & long-term renting trends
Why letting agents must start thinking like customer service pros
👉 Whether you're a landlord, agent, or industry watcher — this is an unmissable breakdown of the current landscape.
