Agents Under Pressure? Here's How The Depositary Helps You Win at the End of Tenancies
Concluding tenancies is time-consuming, admin-heavy, and often where friction arises with tenants and landlords alike. And yet, it's one of the most critical moments in the tenancy lifecycle.
A recent article from The Negotiator highlighted an ongoing problem in the sector: a quarter of tenants struggle to get their deposits back in full. While campaign groups were quick to blame agents, the real issue often comes down to process, not people.
At The Depositary, we’ve spent years inside letting agencies. We’ve felt the strain of end-of-tenancy chaos - and we built a platform to solve it.
Built by Agents, for Agents
The Depositary isn’t just another proptech tool. It’s the only automated end-of-tenancy platform on the market, developed by letting agents who understand your daily challenges.
From notice to deposit return, our platform takes care of the entire move-out journey - streamlining workflows, cutting admin time, and improving the experience for everyone involved.
Here’s What Letting Agents Gain With The Depositary
🕒 Drastically Reduced Admin Time
Manual emails, spreadsheet checklists, chasing contractors or landlords—it all adds up. The Depositary reduces your admin burden by up to 90%, so your team can focus on higher-value tasks.
🚀 Faster Deposit Returns
We help you return deposits up to 3x faster, making life easier for tenants and protecting your agency’s reputation.
📊 Real-Time Dashboards & Reporting
Gain an instant overview of all live move-outs with smart indicators for outstanding actions. Our reporting suite lets managers monitor performance, compliance, and KPIs at a glance - daily, monthly, quarterly, or yearly.
🔁 Transparent Communication
All parties - agents, tenants, and landlords - stay fully informed via automated updates. No more “who’s supposed to do what” confusion.
🧠 Organised & Simple
With clear, easy to digest and evidence led proposed deductions, structured dispute submissions, and all the documentation needed for compliance and resolution. Think of it as having an extra (super organised) team member.
Protect Your Team, Enhance Your Service
When processes are manual and inconsistent, the cracks show - and that’s when complaints arise. With The Depositary, your move-out process becomes professional, consistent, and stress-free.
You’ll deliver a better experience and improve team efficiency at the same time!
Ready to Take the Pressure Off?
70,000 of tenancies have been concluded through The Depositary by forward-thinking agents across the UK. Join them and transform your end-of-tenancy experience—for your team and your clients.
👉 Book a demo and see what a better way looks like.
